Privacy Policy

Applies to: TygerOnline.com

The respect of your private life is of the utmost importance for TygerOnline.com, who is responsible for this website. This privacy policy (“Policy”) describes how TygerOnline.com (“TygerOnline.com”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the tygeronline.com website and any of its products or services (collectively, “Website” or “Services”).

This Privacy Policy aims to lay out:

  • the way your personal information is collected and processed. “Personal information” means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address. “Personal information” is a synonym for “personal data” within the meaning of the Regulation 2016/679 of the European Union (General Data Protection Regulation);
  • your rights regarding your personal information;
  • who is responsible for the processing of the collected and processed information;
  • to whom the information is transmitted;
  • if applicable, the website’s policy regarding cookies.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in TygerOnline. This policy is not applicable to any information collected offline or via channels other than this website. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

This Privacy Policy complement the Terms and Conditions that you may find at the following address:

Terms and Conditions

1. AUTOMATIC COLLECTION OF INFORMATION

When you visit the Website our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences or the web-page you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

2. COLLECTION OF PERSONAL INFORMATION

You can visit the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the Website’s features, you will be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you publish content, or fill any online forms on the Website. When required, this information may include the following:

We collect the following personal information:

  • Last Name
  • First name
  • Mailing address
  • Postal code/ or Zip Code
  • Email address
  • Phone and/or fax number
  • Any other materials you willingly submit to us such as articles, images, feedback, etc.

The personal information we collect is collected through the collection methods described in the following section.

3. USE AND FORMS AND METHODS OF COLLECTION

In order to make our Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services or website features. Some of the information we collect is directly from you via our Website. However, we may also collect Personal Information about you from other sources.

Users who are uncertain about what information is mandatory are welcome to contact us.

Your personal information is also collected through the interactivity between you and the website.

This personal information is collected through the following methods:

  • Website registration form
  • Make a Purchase
  • Order form
  • Survey form
  • Contest
  • Forum
  • Comments
  • Correspondence
  • Information for promotional offers

We use the collected data for the following purposes:

  • Special offers
  • Statistics
  • Contact
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service
  • Send you emails
  • Fulfill and manage orders
  • Deliver products or services
  • Improve products and services
  • Send administrative information
  • Send marketing and promotional communications
  • Respond to inquiries and offer support
  • Request user feedback
  • Improve user experience
  • Post customer testimonials
  • Deliver targeted advertising
  • Enforce terms and conditions and policies
  • Respond to legal requests and prevent harm
  • Run and operate our Website and Services
  • Find and prevent fraud
  • Website Management
  • Website Security

4. NEWSLETTERS

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

5. COOKIES AND LOG FILES

The Website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To learn more about cookies and how to manage them, visit internetcookies.org. In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might also place cookies and otherwise track user behavior.

We may collect information through log files. These allow us to process statistics and information on traffic on the Website, to ease navigation and improve your experience for your comfort. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Under the General Data Protection Regulation (European Regulation 2016/679), the use of cookies and log files that involves personal information saving and analysis requires your consent.

Your consent is considered to be valid for a maximum period of thirteen (13) months. At the end of that period, we will ask again for your consent to save cookies and log files on your hard disk.

a)  Log Files

TygerOnline follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

b)  Cookies used by the Website

For more general information on cookies, please read “What Are Cookies”.

The cookie files used on the Website are the following:

  • IP address
  • Operating system
  • Pages visited and queries
  • Day and time of connection

The use of such files allows us to achieve the following purposes:

  • Improvement of the service and personalized welcome
  • Personalized consumption profiles
  • Order tracking
  • Statistical survey
  • Website Security

c)  Third Party Cookies

By using the Website, cookies from the following third parties may be saved on your hard disk:

Our Advertising Partners: Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

d)  Advertising Partners Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on TygerOnline, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that TygerOnline has no access to or control over these cookies that are used by third-party advertisers.

e)  Third Party Privacy Policies

TygerOnline’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

f)  Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

g)  Sharing and Social Media Buttons

The website also embeds sharing and social media networks buttons that allow you to share your activity on the Website. Cookies and log files from the social media networks may be saved on your computer when you use these features. These websites have their own privacy policy and terms and condition that may be different than ours. We invite to look at the privacy policies and terms and conditions from these websites.

h)  Objection to the use of cookies and log files by the Website

You have the right to object to the recording of these cookies and log files by configuring your web browser. Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation may not be considered of our making.

6.  DO NOT TRACK SIGNALS

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, this Website is not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.

7.  SHARING PERSONAL INFORMATION

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

8.  STORAGE PERIOD OF PERSONAL INFORMATION

The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected.

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

9.  CONTROLLER

The Controller may be contacted at info@tygeronline.com. The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing.

If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described

hereinafter:

The user must submit a request to the Controller at the email address above.

10.  RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL

You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:

The user must submit a request to the Controller at the email address above.

If you have a personal account, you may request its removal by following the procedure described hereinafter:

The user must send an email to the data controller. This email must contain the information on account (associated email address as well as account number). The email must be sent to the data controller using the address provided above.

11.  CCPA Privacy Right (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

12.  GENERAL PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA UNDER EUROPEAN REGULATION 2016/679

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of your personal data comply with the following principles:

  • Lawfulness, fairness and transparency: your personal data may only be collected and processed with your consent. Every time your personal data is collected, you will be informed that your personal data is collected and for which reasons your personal data is collected;
  • Limits purposes: the data is collected and processed for one or more purposes set out in this Privacy Policy;
  • Data minimization: only personal data necessary for the purpose to which it is necessary is collected;
  • Storage limited in time: personal data is stored for a limited time, of which you are notified;
  • Integrity and confidentiality of collected and processed personal data: the Controller is committed to guarantee the integrity and confidentiality of the collected personal data.

In order to be lawful and to comply with Article 6 or European Regulation 2016/679, collection and processing will only occur if one of the following applies:

  • You have given your express consent;
  • Processing is necessary for the performance of a contract;
  • Processing is necessary for compliance with a legal obligation;
  • Processing is necessary in order to protect your vital interests or those of another physical person;
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
  • Processing is necessary for the purposes of the legitimate interests pursued by the Controller or a third party.

13.  ADDITIONAL RIGHTS PURSUANT TO EUROPEAN REGULATION 2016/679

In accordance with European regulation relating to the processing of personal data, you also have the rights listed below.

In order for the Controller to grant your request, you must provide your first and last name, your email address, and if relevant, your personal account or membership number.

The Controller must answer your request within a period of thirty (30) days.

a)  Right to portability of personal data

You have the right to request the portability of your personal data held by the Website to another site by following the procedure described below:

The user must send an email to the data controller. This email must contain the information on account (associated email address as well as account number). The email must be sent to the data controller using the address provided above.

b)  Right of not being the object of a decision based only on automated processing

In accordance with the provisions of the European Regulation 2016/679, you have the right of not being the subject of decision based solely on automated processing if the decision produces legal affecting concerning you or significantly affects you.

c)  Right to submit a complaint to the competent authority

In the event that the Controller does not answer your request, you wish to challenge his or her decision or you believe one of your rights has been infringed upon, you have the right to submit a complaint to the competent authority.

14. INDUSTRY REGULATORY DISCLOSURE REQUIREMENTS

  • CAN SPAM Act
    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. When we collect your email address, we follow the guidelines in accordance to CANSPAM act.

15.  GATEWAY PAYMENT PROVIDER – STRIPE

TygerOnline uses STRIPE as it’s gateway payment provider for any purchases in our online store.

a)  Credit Card Details

We do not collect any Credit Card details on our site. All transaction information is sent to securely to Stripe’s servers.

  • When making a purchase on in our store, you will see a check box asking you if you want to save your credit card details. If this box is selected your credit card information will be securely encrypted and saved on Stripe’s servers for future purchase by you.
  • TygerOnline.com does not have access to any of your credit card details.

b)  Why did we Chose Stripe?

Stripe is a well-established secure company that already powers the world’s largest companies including Amazon, Google, Microsoft, Expedia, Uber, Lyft and Nasdaq. For detailed information go to About Stripe

16.  CHILDREN’S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. TygerOnline does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

17.  PERSONAL DATA OF MINORS UNDER EUROPEAN REGULATION 201 6/679

In accordance with the provisions of Article 8 of Regulation 2016/679, only minors over 15 years of age may consent to the processing of their personal data. If you are a minor under the age of 15, the consent of a legal representative is required in order for your personal data to be collected and processed. We reserve the right to verify by any means that you are over 15 years of age or that you have obtained the consent of a legal representative before using our Website.

18.  SECURITY

Personal information we collect is stored in a controlled, secure environment, protected from unauthorized access, use, or disclosure. People working for us are obligated to respect the confidentiality of your personal information. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.  Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Further to ensure the security of your personal information, we use the following methods:

  • SSL (Security Sockets Layer) Protocol
  • Access management – person authorized
  • Access management – person concerned
  • Network surveillance software
  • Automatic backup
  • Digital certificate
  • Username/password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure a complete security and transmitting personal information on the Internet always entail a part of risk.

19.  DATA BREACH

In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.

20.  CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may be viewed at all times at the following address:  Privacy Policy

We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law. We may update this Privacy Policy from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When changes are made, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Website or Services after the effective date of the revised Privacy Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Data in a manner materially different than what was stated at the time your Personal Data was collected.

You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.

However, in the event of a substantial change to our Privacy Policy, we will notify you as follows:

push notification when a user accesses the website.

21.  ACCEPTANCE OF OUR PRIVACY POLICY

By using our Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies. By using the Website or its Services you agree to be bound by this Policy.  If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

22.  APPLICABLE LAW

We are committed to respect the legislative provisions as specified in:

Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or

Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1 ; and

General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 for the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

Last update: August 20, 2020